Description
QUESTIONS & ANSWERS
Ask a Question-
Do you accommodate commercial orders for only certain umbrellas or all of them?
Yes, we certainly do. We can work with you on any of them that you like. We will also send you an invoice listing any discounts that we discuss with you, so that you may see it before you purchase. Please call us directly at 817-944-8035 so that we can find the best deal for you and your business. Also, please be aware of our customer service hours, so that we are available to speak with you. Monday-Friday 8am-6pm CST Saturday- 9am-5pm CST Closed Sunday and some Major Holidays.
-
Do we have to do anything to the Aluminum Base for weight?
Yes. Under the removable aluminum cover of the base, is 4 empty squares. Each square will hold 3 pavers each. You will need to go to your local home and garden store, such as Lowes or Home Depot, and purchase 12 square pavers. The paver size you will need is 1'3"W x 1'3"L x 1.5"H.
-
If I move and want to take my umbrella with me, can I get another base to suit my new conditions?
Our umbrellas work with any base within their range. We offer a Free-Standing Base with Aluminum Cover for replacement as well.
-
Can I buy a Quattro now and get more down the track making it a Quattro?
Yes. Canopies can be added retrospectively.
-
It says Quattro but there is only 2 umbrellas. Is this a mistake?
Lauren, Thank you for your question. It is not a mistake. This is for the Quattro Umbrella. The reason it shows only 2 umbrellas, is because it is easier to see them. If we take a picture with 4, its hard to see them. If you would like, you can email us at cs@vaneastcomforts.com and I would be more than glad to send you a brochure that has the information for all the umbrellas.