Smart and Green Returns and Exchanges

For any reason, if you are not satisfied with your purchase, you can return it within 14 days. You may return most purchases made on our e-shop within 14 days of purchase with a 30% restocking fee. Sorry, we cannot accept returns on:

  • Open Box, and Clearance Items
  • Large orders (single fixtures over $500, orders totaling over $1,000 on multiple quantities of the same fixture)
  • Any product that has been modified, installed, or used in any way 
  • Items not in resalable condition or items missing the original packaging
  • Items not purchased from this website
  • Items not purchased by the original customer (we require the original purchase receipt)

Products eligible for return/exchange include items in original, new, uninstalled condition with all original parts, and packaging. You may return any item that qualifies under these conditions within 15 days of delivery. If Return labels are provided, return shipping will be deducted from your refund. To exert this right, you have to contact Smart & Green by e-mail via the contact form available on the Site and acknowledgement of receipt.