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Shadowspec Umbrellas Questions & Answers

Q: How difficult is this to put together?

A:  It isn’t that difficult at all; it just takes time. However, instead of doing it yourself, there are websites like Angi, where you can hire someone to put it together for you.  If this isn't available in your local area, I'm sure there will be something like it for you.  Here is the link: Angi | Find Pros & Fair Pricing for Any Home Project for Free

 

Q: What accessories can I get for my umbrella?

A:  https://vaneastcomforts.com/collections/360-umbrellas/products/shadowspec-unity-protective-cover-pc82uno

https://vaneastcomforts.com/collections/360-umbrellas/products/shadowspec-bluetooth-smart-controller-ss1smtcntr

https://vaneastcomforts.com/collections/360-umbrellas/products/shadowspec-free-standing-base-shadfsb

https://vaneastcomforts.com/collections/360-umbrellas/products/shadowspec-free-standing-base-wheels-fsbwheels

 

Q: Do we have to do anything to the Free-Standing Aluminum Base for weight?

A: Yes. Under the removable aluminum cover of the base, is 4 empty squares. Each square will hold 3 pavers each. You will need to go to your local home and garden store, such as Lowes or Home Depot, and purchase 12 square pavers. The paver size you will need is 1'3"W x 1'3"L x 1.5"H.

 

Q: Do you accommodate commercial orders for only certain umbrellas or all of them?

A: Yes, we certainly do. We can work with you on any of them that you like. We will also send you an invoice listing any discounts that we discuss with you, so that you may see it before you purchase. Please call us directly at 817-944-8035 so that we can find the best deal for you and your business. Also, please be aware of our customer service hours, so that we are available to speak with you. Monday-Friday 8am-6pm CST Saturday- 9am-5pm CST Closed Sunday and some Major Holidays.

 

Q: If I move and want to take my umbrella with me, can I get another base to suit my new conditions?

A: Our umbrellas work with any base within their range. We offer a Free-Standing Base with Aluminum Cover for replacement as well.

 

Q: Do I need to get this umbrella professionally installed?

A: That is a great question. It depends on which base you are wanting to purchase. If you get the Surface Plate or In-Ground Anchor, you can do it yourself at home. However, it may be easier to have it professionally installed, as you would have to buy the concrete and other essentials to install it. The more popular option that most people prefer, would be to purchase both the Free-Standing Base and Wheels, as this will allow you to simply move it anywhere around your residential or commercial area. This will also allow you to get more use of the umbrella. The wheels can be locked as well, so that it can stay stationary when not in use.