Fiberbuilt Umbrella Warranty
FiberBuilt Umbrellas & Cushions warranties our two piece fiberglass ribbed Garden, Patio, Terrace, Market and Beach Umbrellas, and all wood umbrellas, as well as all bases, cabanas and upholstery work for a period of one year from the date of purchase, to the original purchaser, against defects in materials and workmanship. Additionally, fiberglass support ribs on our Market and 8-rib Beach Umbrellas are warranted for five (5) years from the date of purchase. Our Prestige Collection Umbrellas (Augusta, Bambusa, Bridgewater, Diamante, Lucaya, Nitro, Oceana, Palm and Riva) are warranted for a period of five (5) years from the date of purchase, to the original purchaser, against defects in materials and workmanship. Fiberglass support ribs on all Prestige Collection Umbrellas are also warranted for five (5) years. Our Euro Collection Umbrellas (Bali, Edge and Venice) are warranted for a period of two (2) years from the date of purchase, to the original purchaser, against defects in materials and workmanship. For the warranty to apply, all umbrellas must be secured in a properly weighted base. Though our fiberglass ribbed umbrellas have successfully passed wind tests over 50 miles per hour, FiberBuilt Umbrellas & Cushions does not recommend allowing umbrellas to remain open during storms or strong winds. Customer is responsible for taking the umbrella down when winds reach unsafe conditions. Normal care and maintenance of products is required to insure years of problem free use.
Damaged umbrellas should be immediately taken out of service. This warranty does not cover the umbrella pole, crank or tilt, glass tops, glides, normal fading of fabrics and finishes and chemical stains.
This warranty does not cover any damage due to acts of God, abuse, misuse or vandalism incurred to the umbrella after purchase, nor does it cover customer’s own material. For warranty to apply products must be properly cared for and maintained. Modifications made to the product after production may void warranty. This warranty does not provide coverage or reimbursement for loss of use, time, inconvenience or other damages resulting from any defect in the product. To find out more about our warranty or to file a claim, please contact our customer service department at: 866-667-8668. No returns will be accepted without prior approval. TILT UMBRELLAS ARE NOT WARRANTED IN COMMERCIAL APPLICATIONS
Fabric options offered vary by product. Umbrella canopies made from Outdura or Sunbrella fabrics are warranted from the fabric mill against light fastness. This is a limited pro-rated warranty provided directly from the fabric mill for a period of five (5) years for Sunbrella furniture grade fabrics and for a period of ten (10) years for Outdura or Sunbrella marine grade fabrics. This warranty covers the fabric becoming unserviceable because of loss of color or strength from normal exposure conditions including sunlight, mildew rot and atmospheric chemicals. It does not cover labor and installation supplied by FiberBuilt Umbrellas & Cushions or any other dealer. In the event that your fabric fails, please contact us to submit a claim and for further details. All fabric must be properly maintained and cleaned regularly for the warranty to be effective. Spun Acrylic, vinyl coated weaves and select marine grade fabrics do not carry an additional warranty.